Know Before You Go

Helpful hints to make your visit a success

* All content subject to change.


Alcohol Management Policies
Autograph Policy
Automatic Teller Machines (ATMs)
Check Stands
Clubhouse Admission
Concession Stands
Directions to the Course
First Aid Gate Schedule
Information Booth
Internet
Mobile Device Policy
Mobility-Impaired Spectators
Pairings
Parking
Pass-Outs
Rest Rooms
Scoreboards
Souvenirs
Spectator Tips
St. Jude
Television Coverage
Weather Information
Will Call
Schedule of Events

Alcohol Management Policies

The sale and distribution of alcoholic beverages ends at the conclusion of play each day or 6 p.m., whichever comes first. No alcoholic beverages may be taken in or out of tournament grounds, consumed in parking areas or taken on shuttle buses.

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Autograph Policy

Players are permitted to sign autographs only after the completion of their round. If you encounter a player after his round and attempt to seek an autograph: have paper and pen ready (preferably a roller-ball type marker); walk with the player off to one side - do not stand in his way; say "thank you"! Common courtesy means as much to the players as to anyone else.

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Automatic Teller Machine

An automatic teller machine is located on site. Check Daily Pairings Guide Map for exact location. This machine is available for the general public's use during tournament hours.

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Check Stands

Spectators are not allowed to bring these items onto the golf course:  radios, televisions, signs, ladders, coolers, food, beverages, tape recorders, weapons, back packs, audible beepers, and any type of camera (although cameras are allowed on the course Monday through Wednesday only. Cameras are forbidden Thursday through Sunday.). Check stands are located at many gates. These check stands close at approximately 5:30 p.m. Any item left at a check stand at closing will be taken to the Tournament Office in the lower east side of the TPC Southwind clubhouse

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Clubhouse Admission

Only those spectators with clubhouse badges may enter the TPC Southwind clubhouse. These badges are available for purchase at stjudeclassic.com/spectator tickets. They are also available for purchase at tournament gates. Spectators wishing to purchase credentials after arriving on site during the tournament may do so at the Tournament Headquarters on the lower east side of the clubhouse.

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Concession Stands

Concessions stands are located throughout the course. These stands serve a wide variety of food and beverage products, although not all stands carry all products. Proceeds from the sale of food and beverage items go to St. Jude Children's Research Hospital. *Please note that all outside food and beverage is prohibited.

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Directions to the Course

TPC Southwind is located just north of the corner of Winchester Road and Hacks Cross Road in southeast Shelby County. This is just east of the Memphis city limits and south of Germantown city limits. To get custom directions to the tournament, see the Google Map on the Contact Us page. Those unfamiliar with Memphis should take Interstate 240 to Bill Morris Parkway (Exit 16 -- Highway 385); take the Bill Morris Parkway east to Winchester. From there, take Winchester east one mile to Hacks Cross Road. For directions to public parking, see Parking below.

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First Aid

A team of doctors, nurses and paramedics is on duty during the tournament. To receive medical attention while on the golf course, spectators may ask any volunteer carrying a radio for assistance or they may visit one of three locations.

  • The hospital trailer located on the east side of the clubhouse, outside the Tournament Office.
  • The first aid trailer behind the 13th green
  • The Shelby County Sheriff's Dept. Rescue Van located to the golfer's left of the third fairway.

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Gate Schedule

Tournament gates open 7 a.m.-5 p.m. each day. All persons entering tournament grounds are required to enter at a tournament gate. Persons are forbidden from simply walking under the boundary ropes. Please keep in mind that ticket sales booths and check stands are not located at every walk-in gate. These are conveniently situated at locations around the property.

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Information Booth

The Spectator Information Booth is located near the 18th green. A staff of volunteers is on duty throughout the tournament to answer questions, give directions and provide other assistance. The booth is open until 6 p.m. each day.

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Internet

The tournament's website is stjudeclassic.com.

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Mobile Device Policy 

  • Please silence your mobile device.
  • Calls are only permitted in designated areas - "Cell Phone Zones." (Refer to on-site course maps)
  • No video recording at any time
  • No photographs or video recording permitted during official competition rounds. (Any device with a lens is considered a camera whether it makes calls or not)
  • Violations may result in the confiscation of your mobile device or removal from the tournament.
  • Please be respectful to the players and fans around you and use the designated "Cell Phone Zones."

Mobility-Impaired Spectators

Spectators with disabilities receive free parking, green-side shuttle service and special seating at the tournament.

Complimentary parking will be located in the Will Call parking lot, at Springs at Southwind Church, 8180 T&B Blvd.  This parking is for any vehicle displaying an official handicap license plate or placard.  Direct vehicular access to the clubhouse and course area is not permitted without a special tournament parking pass available only with the purchase of certain ticket packages. 

A specially-equipped shuttle van will carry mobility-impaired spectators to and from the Will Call parking lot and the TPC Southwind clubhouse area. Volunteers will provide personal assistance at the parking lot, clubhouse drop-off area and the 18th green seating area.

These spectators receive an unobstructed view of the golf action at the Mobility Impaired reserved area overlooking the 18th green.  Inside this area, a level area for wheelchairs will be available, as well as chairs for partially-impaired spectators.

Car transportation to and from the 18th green and the clubhouse entrance are included in this service.

Drinking water will be available in this area with concession stands located nearby.  Specially-equipped portable restroom facilities will be located within 50 yards of the Mobility-Impaired seating area.

These services will be available Monday through Sunday (June 4-10) from 7 a.m. until 30 minutes after play each day.

For more information, call the tournament office at (901) 748-0534.

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Pairings

Complimentary Daily Pairings Guides for each day's round are available at many entry gates and at specially-made boxes around the clubhouse.

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Parking

For those attending the FedEx St. Jude Classic  who have not been issued a special parking permit, the daily-fee parking lot (Lot C) is located on Winchester, two miles east of Hacks Cross Road, across from the entrance to Windyke Country Club. A $5 per vehicle fee is collected at the lot entrance. Season passes for this lot are available for $25 by calling (901) 748-0534.

Season passes for other lots are available in the tournament's corporate packages. For information on the purchase of these and other tournament products, call (901) 748-0534. Shuttle buses are used to provide fast, efficient transportation to the course from all official off-course parking lots.

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Pass-Outs

Spectators entering the grounds with OneDay tickets will have their tickets validated at the gate. Those wishing to leave the grounds and return later that same day should obtain a pass from the gate guards before leaving.

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Rest Rooms

Temporary rest rooms are located at various places throughout the golf course for the convenience of spectators. (Rest rooms in the clubhouse are available only for those spectators with clubhouse badges.)

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Scoreboards

Electronic scoreboards are located at key vantage points on the golf course. These panels also provide spectators with scoring for the players on that particular hole as well as other pertinent information (weather delays, sponsor messages, etc.). In addition to these state-of-the-art electronic scoreboards, a large video board is located at the 18th green.

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Souvenirs

A full line of tournament souvenirs can be purchased at on-course golf shops. These outlets include the permanent TPC Southwind golf shop in the clubhouse (open to the general public via steps on the west side of the building), and the main outdoor shop in the large tent near the 18th green.

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Spectator Tips

  • Stay behind the gallery ropes, and obey the officials and marshals.
  • Wear your ticket or badge conspicuously at all times.
  • Wear low-heeled sport shoes for your sake and the golf course's. Walk -- don't run
  • Do not bring pets, food and beverage, ladders, radios, tape recorders, televisions, coolers, weapons, back packs, audible beepers or signs to the golf course. Cameras are only allowed Monday, Tuesday and Wednesday. Cameras are forbidden Thursday through Sunday.
  • Please observe silence throughout each shot. Do not move until all contestants in each group have completed their shots.
  • Kneel if you are near the rope so those behind you may see.
  • Give players plenty of room from green to tee. Do not interrupt them for whatever reason during their round.
  • Be cognizant of weather alerts on the electronic scoreboards (see Weather below).

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St. Jude Children's Research Hospital

The tournament adopted St. Jude Children's Research Hospital as its sole beneficiary in 1970. Since then, more than $24 million has been raised by the tournament. The research center was founded by entertainer Danny Thomas in 1962. Cure rates for the most common forms of childhood cancers have risen to more than 90 percent.

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Television Coverage (times are subject to change)

CBS Sports and Golf Channel will telecast this year's tournament to more than 75,000,000 television sets around the world.

TV Broadcast schedule coming soon!

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Weather Information

If officials become aware of the potential for threatening weather conditions, a warning symbol will appear on the electronic scoreboards. When this warning appears, spectators are strongly urged to take precautions and seek shelter. The safest place to be is in a vehicle. Spectators parked at satellite parking lots should take into consideration the time it takes to catch a shuttle bus back to those lots.

If the siren sounds suspending play, put down your umbrella and seek shelter immediately. Avoid the following: bleachers, hilltops or high places, open fields, bodies of water, metal or wire fences, tall trees, isolated trees, telephone poles or golf carts.

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Will Call

Will Call is located at Spirit of Southwind Church, 8180 T&B Blvd., east of Hacks Cross Road between Players Club Parkway and Tournament Drive. Will Call opens each day at 7 a.m. and closes at 6 p.m. Monday through Friday; at 4 p.m. on Saturday and at 2 p.m. on Sunday. Those wishing to leave credentials at the Will Call booth should make arrangements with the Tournament Office at least 24 hours in advance.

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Click N Print tickets

If you have ordered tickets, please bring your printed ticket voucher to any tournament gate. The ticket seller will trade your voucher for a ticket.

If you have purchased a season parking pass for Lot C, the same applies. Bring your Lot C voucher to Lot C and the attendant will exchange it for a season Lot C hang tag parking pass.

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Schedule of Events

Times are subject to change. Click here to view schedule.

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Email Updates

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